Talent

People Care Partner

Superside is looking for a People Care Partner to help us build the future of global online work. We aim to craft an unparalleled people journey, enhancing Supersiders' engagement and retention through innovative and data-driven strategies.

Our people are our most valuable asset, which is why we aim to provide an exceptional experience. By joining our People Care team, you will become a part of the People Experience department. Here, you will engage with team members daily, collect data on people sentiment, and support them in all People & Talent related queries.

Reporting to the Head of People Care, your success in this role will be measured by the quality of support you provide to your internal stakeholders and the engagement and retention metrics of the teams you service.

Apply here

What You'll Be Doing

  • Work closely with Superside leaders to enable them to build and manage highly engaged and high performing teams.
  • Lead talent reviews with people leaders and drive transformative interventions and initiatives.
  • Be an advocate of our company principles as the foundation of the culture of our community.
  • Operate on cross-functional squads (with other members of the People Experience teams) to build and iterate product improvements of our people experience.
  • Analyze trends and key metrics, and problem-solve to put forward recommendations to senior leadership to enable and drive high engagement and high performance in Superside teams.
  • Conduct user research & testing to understand how our people interact with specific features of our people experience product, gather meaningful insights and test hypotheses.
  • Coach managers and individual contributors and act as a thought partner to them, to inspire and motivate them to do and be their best.
  • Collaborate closely and support your peers in the People Care and other People Experience teams, and peers in other relevant business support teams.

What You’ll Need To Succeed

  • You have 2 + years of relevant work experience, ideally in a consultancy firm specialising in HR services.
  • You are a great communicator, good at presenting ideas and discussing solutions, and demonstrate excellent English verbal and written.
  • You demonstrate empathy when interacting with others, discretion and sound judgment while working with sensitive and confidential subjects, and ability to manage difficult conversations with kindness and thoughtfulness.
  • You are open to change, able to adapt to constant change, and a flexible and available team player.
  • You exercise curiosity, proactivity, positive attitude towards figuring out, and learning new things.
  • You have attention to detail and a passion for system and structure.
  • You are able to work remotely, multitask with overview and structure to meet deadlines, and effectively collaborate and manage expectations of different internal stakeholders.
  • You are able to use G Suite (especially Google Sheets, and Google Slides). Previous experience with data visualization tools is a plus.
  • Bachelor's Degree or higher in Psychology, Human Resources, Management or related fields.

Our commitment to your career

We give you the necessary tools and resources to take control of your development and unlock your full potential.

With continuous learning opportunities, constant mentoring and leadership development efforts, we strive to build high-performing teams that can grow alongside our company.

Why Join Us

Superside's vision is to create more equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.

Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:

  • A global community of talented people working from more than 60 different countries
  • Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy
  • A high-pace, high-energy, and high-performance environment
  • Trusting, ego-free and truth-seeking team members
  • Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
  • A career path towards increased responsibility, mentorship and leadership. We grow, you grow
  • See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing
  • Opportunity to work for a company with a people-centric mission. Help us make talent a competitive advantage
Apply here
How to join us

Hiring process

This is our general hiring process, it might be adjusted for certain roles when necessary.

Meet and greet

30 minute call with a Talent Partner to learn more about Superside and your experience. No need for formal prep beforehand!

First interview

45-minute call with the Hiring Manager to learn more about the role, team, responsibilities and challenges, and to dig deeper in your experience.

Assessment

This is your time to shine! You'll receive an hypothetical business case to work on.

Final Interview

1h conversation with a Team Lead. You’ll first have the opportunity to present your work before diving deeper into your past experience. We always set aside some time for your questions so don’t hesitate to prep some! We want to make sure we’re the right place for you as much as you’re the right fit for us!

Offer

At this stage, it is clear we want you! We’ll make sure you want to join us too.

Life in the Talent team
Life in the Talent team
THE PEOPLE FOR OUR PEOPLE

Life in the Talent team

As a team, we are dedicated to discovering talented individuals and helping them grow while providing a positive experience. Our goal is to match exceptional talent with the best opportunities available for them. We work with Superside teams to build top-performing teams by adopting effective strategies. Our team aims to provide the best possible experience for our members and set them up for success from day one. Our focus is on continuous growth, and we support our ambitious talent in advancing their careers by acquiring new skills and strengthening existing capabilities.

Take a deeper look at the team!
Ready to join?
Ready to join?

Ready to join?

Apply here
Our TeamsLife at SupersideHow we work remotelyJob Openings
Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.
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