Advocates for success

Life in the
Customer Success Team

We are dynamic people with a natural knack for problem-solving and relationship-building. We’re passionate about understanding our customer’s needs and collaborating with them. We bring kindness and empathy to ensure that customers stay engaged and enjoy the best Superside experience. If you like a good challenge, you’ll love it here!

We bring together the very best of Superside to ensure the success of our customers and in turn, our success as an organization.

Make a lasting impact

How we collaborate

Customer Success is guiding our customers all along their lifecycle

At the beginning of a partnership, we have sessions with customers where we get to understand their needs, preferences, and goals.
Prime Gaming
Our Organization

Who is doing what

At each stage of a customer’s Superside journey, we have a dedicated team advocating for their success. Our team is made up of the following:

Customer Success

Customer Success

Advocate on the customer’s behalf by leveraging creativity and strategy to drive usage and get the best out of Superside for our Customer success.

Customer Marketing

Customer Marketing

Bring our marketing expertise and strategy to our Customer to help them identify how they can improve their own marketing and branding strategies.

Customer Experience

Customer Experience

Improve our processes at each stage of our Customer lifecycle to improve our customer's experience and ensure that the customer's goals are met.

Yes, it’s us!

Meet our Team

“Working in the Customer Success team means you get to meet and collaborate with all kinds of talented and motivated professionals from the whole organization while making sure our customers get the best out of Superside. I like the challenge of owning a well-defined piece of the customer journey and doing everything to improve upon it.”
Janos Burgyan
Janos Burgyan
Customer Experience Manager
Customer Success leadership team

Meet our leaders

Director of Customer Success

Dominik Hofer

Director of Customer Success
<span>For more <span style="color: #7E98FD;">Customer Success</span> positions check our job openings page</span>
<span>For more <span style="color: #7E98FD;">Customer Success</span> positions check our job openings page</span>
Open positions

For more Customer Success positions check our job openings page

All positions are remote and full time
Superside is a revolutionary way for businesses to get good design done at scale.Trusted by 450+ ambitious companies, Superside makes design hassle-free for marketing and creative teams. By combining the top 1% of creative talent from around the world with purpose-built technology and the rigor of design ops, Superside helps ambitious brands grow faster. Since inception, Superside has been a fully remote company, with more than 700 team members working across 57 countries and 13 timezones.
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