Advocates for success

Life in the
Customer Success Team

We are dynamic people with a natural knack for problem-solving and relationship-building. We’re passionate about understanding our customer’s needs and collaborating with them. We bring kindness and empathy to ensure that customers stay engaged and enjoy the best Superside experience. If you like a good challenge, you’ll love it here!

We bring together the very best of Superside to ensure the success of our customers and in turn, our success as an organization.

Make a lasting impact

A diverse portfolio

We get to work with some of the most creative brands on a daily basis - big and small. For us it’s not just about the big names, it’s about being able to advocate for our customer’s long-term success. We believe in the impact of the work we do. What’s more fulfilling than that?

A people-focused mindset

Not to brag but we are pretty likable people. We create a healthy environment that fosters trust and transparency within the team, among our customers and everyone involved.

How we collaborate

Customer Success is guiding our customers all along their lifecycle

At the beginning of a partnership, we have sessions with customers where we get to understand their needs, preferences, and goals.

We work closely with the Creative Project Managers to proactively come up with ideas to help customers make the most out of their Superside plans.

With an understanding of the customer’s goals, we play a consultancy role where we suggest strategic projects that align with these goals.

We glean valuable feedback from customers and identify opportunities for renewal and upselling.

Our Organization

Who is doing what

At each stage of a customer’s Superside journey, we have a dedicated team advocating for their success. Our team is made up of the following:

Customer Success

We advocate on the customer’s behalf by leveraging creativity and strategy to drive usage and get the best out of Superside for our Customers' success.

Yes, it’s us!

Meet our Team

Janos Burgyan
Janos BurgyanCustomer Experience Manager
Gabi Goldberg
Gabi GoldbergCustomer Success Manager
The most rewarding aspect for me is to see how my job is helping to drive successful collaborations, product and experience enhancement, and ultimately, strong business impact. The cross-interaction with different internal departments makes the job very dynamic and allows me to forge meaningful bonds not only with my customers but also with incredibly talented colleagues from all around the world.
Bianca Sleiter
Bianca SleiterCustomer Success Manager
Customer Success leadership team

Meet our leaders

Director of Customer Success

Dominik Hofer

Director of Customer Success
<span>For all <span style="color: #7E98FD;">open positions</span> check our job openings page</span>
<span>For all <span style="color: #7E98FD;">open positions</span> check our job openings page</span>
Ready to join?

For all open positions check our job openings page

All positions are remote and full time
Superside is a revolutionary way for businesses to get good design done at scale.Trusted by 450+ ambitious companies, Superside makes design hassle-free for marketing and creative teams. By combining the top 1% of creative talent from around the world with purpose-built technology and the rigor of design ops, Superside helps ambitious brands grow faster. Since inception, Superside has been a fully remote company, with more than 700 team members working across 57 countries and 13 timezones.
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