Solutions Engineer
Superside is hiring a Solutions Engineer to be the technical partner to our Account Executives and Account Managers before a deal closes. You’ll find out what a client really needs, work out what is technically possible, and design the solution that delivers it, whether the answer is using our creative services team, an AI system, or both.
You start from the customer’s problem, not the product. You understand how this work gets built, you’ve built something yourself, and you can explain how a solution you propose would work across our systems and services with credibility. You’ll report to the Head of FDE and work closely with AEs, AMs, AI Deployment Strategists, engineering, and Product.
What You'll Do
- Join discovery calls with Account Executives and Account Managers to find the real business problem behind a client’s request.
- Decide whether the answer is creative talent, a system, or both, and match it to our product portfolio, services, and AI tooling partners.
- Design the solution architecture, then scope, price, and write the proposal for systems deals, with engineering and studio input.
- Take every systems deal through the systems review before engineers are assigned.
- Hand sold work to AI Deployment Strategists for delivery, with clear briefs to engineering and studio teams.
- Stay close to larger enterprise accounts after the sale as the leadership voice of the original deal.
- Spot needs that keep recurring and that our portfolio doesn’t cover, and feed them into the product roadmap review.
- Build reusable sales assets (discovery guides, scoping and pricing templates, proposal modules) and run enablement sessions so AEs and AMs can spot and qualify systems opportunities on their own.
What You'll Need to Succeed
- 3+ years in a client-facing role, such as solutions engineering, technical sales, consulting, product, or forward deployed engineering.
- Strong consultative selling skills and real customer empathy: you dig into a customer’s needs, problems, and systems before you propose anything.
- Hands-on experience with agentic software development: you’ve built an agent or a common workflow yourself. You don’t need to be a software engineer.
- Ability to map out the solution and match available tools to customer problems.
- A customer-facing or sales background combined with technical depth: you can speak credibly about what the client needs and how it gets delivered.
- Experience pricing and scoping deals under real timelines, and working with sales, product, and engineering teams.
- High agency: you take ownership and figure things out.
- Excellent English verbal and written communication skills.
- Bonus: enterprise deal experience, performance marketing or adtech, creative industry experience, founding experience, or AI tools for design and creative.
Why join us
Superside's vision is to create more equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Global Talent, Remote by Design
Join a global community spanning 60+ countries, where remote work isn’t just a perk, it’s how we deliver our best. At Superside, being remote means fully committing to our customers and collaborating seamlessly across time zones.
High Performance, Low Ego
Experience a fast-paced, high-energy environment with truth-seeking teammates. We foster trust, collaboration, and continuous learning to grow individually and together.
Impact Meets Opportunity
Join at the perfect moment: influence our product like a startup while enjoying the stability of a thriving scale-up. Your ideas are welcome—improve, innovate, and lead with us.
Growth, Mentorship, and Leadership
Advance your career through growing responsibility and mentorship. We're here to support your leadership journey while disrupting a global industry with massive potential.
Our commitment to your career
We give you the necessary tools and resources to take control of your development and unlock your full potential.
With continuous learning opportunities, constant mentoring and leadership development efforts, we strive to build high-performing teams that can grow alongside our company.
