Associate Resource Manager
Superside is hiring an Associate Resource Manager to help plan, staff, and optimize creative capacity across our delivery pods. You’ll work closely with Pod leadership, creatives, and project teams to ensure the right people are in the right places at the right time.
This role is ideal for someone who thrives in fast-moving environments, enjoys solving complex resourcing puzzles, and cares deeply about smooth delivery and strong team experiences.
What You'll Do
- Partner with Pod leadership to plan creative capacity and align staffing to incoming demand.
- Staff customer accounts with best-fit creative talent based on skills, availability, and priorities.
- Manage day-to-day staffing changes, including onboarding, offboarding, PTO coverage, and account transitions.
- Collaborate with Delivery, Creative, Sales, and Operations teams to resolve capacity constraints and resourcing risks.
- Maintain accurate staffing data and reporting to support forecasting and decision-making.
- Identify opportunities to improve resourcing processes, efficiency, and visibility.
What You'll Need to Succeed
- Strong multitasking skills and the ability to manage multiple staffing requests under tight timelines.
- Process-oriented mindset with a desire to streamline workflows and improve efficiency.
- Experience in staffing, casting, resource management, or traffic coordination within creative, operational, or fast-paced environments.
- Data confidence, including comfort working in Google Sheets and analyzing trends.
- Self-starter attitude with a sense of ownership and follow-through.
- Clear and collaborative communicator, able to work across multiple teams and priorities.
Why join us
Superside's vision is to create more equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Global Talent, Remote by Design
Join a global community spanning 60+ countries, where remote work isn’t just a perk, it’s how we deliver our best. At Superside, being remote means fully committing to our customers and collaborating seamlessly across time zones.
High Performance, Low Ego
Experience a fast-paced, high-energy environment with truth-seeking teammates. We foster trust, collaboration, and continuous learning to grow individually and together.
Impact Meets Opportunity
Join at the perfect moment: influence our product like a startup while enjoying the stability of a thriving scale-up. Your ideas are welcome—improve, innovate, and lead with us.
Growth, Mentorship, and Leadership
Advance your career through growing responsibility and mentorship. We're here to support your leadership journey while disrupting a global industry with massive potential.
Our commitment to your career
We give you the necessary tools and resources to take control of your development and unlock your full potential.
With continuous learning opportunities, constant mentoring and leadership development efforts, we strive to build high-performing teams that can grow alongside our company.
