Marketing

Head of Product-Led Content Marketing

Superside is looking for a Head of Content-Led Marketing to join our 50+ people, fully remote Marketing team.

As an integral marketing team member, you’ll be responsible for helping Superside grow even faster by building an amazing content marketing program.

Reporting to the VP Marketing, your role will focus on creating content directed to our existing customer accounts to enable product adoption and create brand affinity and loyalty. You will work closely with the Product Marketing, Customer Success, Expansion Sales and Community Management teams in order to better serve our prospects and customers.

When you join, you will have five direct reports (per the 2022 hiring plan) and can build and organize your team based on your best judgment of the company’s needs. You can also rely on and share resources with the Brand and lead-gen-focused Content team and the SEO team.

LHMV
Amazon
Meta
Salesforce
Shopify
Prime Gaming
Puma
Autodesk
Cisco
Outbrain
What you'll be doing

What you'll be doing

  • Lead our content strategy and production touching on two key areas— Conversion-oriented “sales enablement” content & Post-sales content for our current customer and user base
  • Co-own our overall video marketing strategy along with the other Head of Content Marketing
  • Focus on ‘How-to’ content to attract, teach and retain relevant buyer personas
  • Contribute to our blog by spotlighting customers, and their successes, and showcasing our use-cases
  • Own our customer comms program, the monthly customer newsletter and other ad-hoc customer communications
  • Own our customer education and training resources program, including how-to videos, courses, product announcements that drive usage, etc.
  • Work with our Sales and Customer Success teams to source testimonials, customer stories and more to use across our digital channels
  • Build and maintain relationships with experts and influencers, and effectively work with them for co-marketing purposes
  • Run monthly reports & in-depth analysis of your content’s performance and how it contributed to lead gen, MRR, and so on
What you’ll need to succeed

What you’ll need to succeed

  • 5+ years of experience in various Content Marketing or Product Marketing roles
  • Marketing and team management experience at an agency or a SaaS/tech company
  • Ability to discern what content to produce & measure content performance
  • Familiarity with the goals of demand gen and product marketing
  • Ability to work closely with demand gen, sales, and customer success
  • Market, customer, and competitor research skills
  • Competency to run a tight, rigorous process and manage multiple projects and stakeholders through reviews and approvals
  • A high degree of flexibility and ability to navigate ambiguity
  • Eagerness to execute and create scalable processes within a growing company
  • Strong writing and storytelling skills, with the know-how to preserve the story of another writer while policing voice and tone
Why join us

Why join us

We’re on a mission to create more equal opportunities globally. And with that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.

Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:

  • A global community of talented people working from more than 60 different countries
  • Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy
  • A high-pace, high-energy, and high-performance environment
  • Trusting, ego-free and truth-seeking team members
  • Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
  • A career path towards increased responsibility, mentorship and leadership. We grow, you grow
  • We are a global company with 450+ subscription customers worldwide and are experiencing strong revenue growth. You will be exposed to all aspects of a business in startup mode and scaling quickly
  • We’re just the right size. Not a small startup and not a corporate entity either
  • See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing

Hiring process

This is our general hiring process, it might be adjusted for certain roles when necessary.
30-minute call with a Talent Partner to learn more about Superside and your experience. No need for formal prep beforehand
An initial interview between you and someone from the team to get to know each other and learn more about how we work
This is your time to shine! You'll receive a hypothetical business case to work on
1h conversation with a Team Lead. You’ll first have the opportunity to present your work before diving deeper into your past experience. We always set aside some time for your questions so don’t hesitate to prep some! We want to make sure we’re the right place for you as much as you’re the right fit for us
The ability tests have been selected to measure the skills and competencies needed to succeed in the role
At this stage, it is clear we want you! We’ll make sure you want to join us too
Ready to join?
Ready to join?

Ready to join?

Superside is a revolutionary way for businesses to get good design done at scale.Trusted by 450+ ambitious companies, Superside makes design hassle-free for marketing and creative teams. By combining the top 1% of creative talent from around the world with purpose-built technology and the rigor of design ops, Superside helps ambitious brands grow faster. Since inception, Superside has been a fully remote company, with more than 700 team members working across 57 countries and 13 timezones.
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